What we do...     

KTS has the troubleshooting skills you need, while keeping productivity at its best in those trouble times. We respond quickly to keep your network and machines running smoothly. We not only put out those fires but we are always looking for ways to keep the next disaster away...

  • E-mail
  • Internet connectivity
  • Data Backup & Recovery
  • Virus & Spyware Removal, Protection & Recovery
  • Application service packs, upgrades, patches and fixes
  • PC and Server service packs, upgrades, patches and fixes
  • Network configuration
  • Server and workstation rollouts
  • PC and Network upgrades
  • Pro-active maintenance - maintain and monitor the network
  • Re-active maintenance - Troubleshoot IT issues on an issue-by-issue basis
  • Network performance measures
 
 
Our Service Design



The only constant in Information Technology (IT) is change.  Rapid changes in IT require companies to devote resources to non-core business functions.  Outsourcing IT to a specialized provider allows your company to focus on your core business.  Sourcing IT from TeamKTS assures you of enterprise level expertise that scales with your business.
Our Focus

We focus on how we can save our clients money everyday.  We listen to their needs and their problems.  We look at their situation, and develop practical solutions.  Whether high-tech or low-tech, the common factor among all our solutions is a concrete measurable return on investment for our clients.  Our business is not based on what we can sell you, but what we can do to improve your situation.  You can trust us to know technology, to know you, and to have your interests as priority one. Without this emphasis on service, there would be nothing to distinguish our business from the others like it in the area. Making sure you have the best service possible at an affordable rate represents our dedication to your home or office. 

KTS is a remote or on-site Computer Management, Network Administration, Web Management and Technical Support (help desk) for home and business. We do everything from Document Scanning to Biometric Security.  We focus on what you actually need to efficiently improve service levels, increase quality and cut costs, which has been proven by supporting other Fortune 500 contract service providers. We do this by being efficient, practical and dependable. Our veteran experience and knowledge helps you avoid IT pitfalls. We deal with these areas...

Name of service Billing Increments
Residential Incidental per issue
Corporate- Phone Support \ Onsite Hourly By the hour 30 minutes
Corporate Contract Contractual 5-10% off
No one likes to put out fires...but you don't always have much time or choice.  Resolving issues on a network or pc can account for as much as 90% of a network administrators job.  Technology reliability is crucial to the success of a business.  If systems are down, then so is the company...
CONTACT USsquare CUSTOMER SERVICEsquare MAP
2006 © TeamKTS, inc All rights reserved. Read Privacy policy