What we do...     

No one likes to put out fires...but you don't always have much time or choice.  Resolving issues on a network or PC can account for as much as 90% of a network administrators job.  Technology reliability is crucial to the success of a business.  If systems are down, then so is the company... KTS has the troubleshooting skills you need, while keeping productivity at its best in those trouble times. We respond quickly to keep your network and devices running smoothly. We not only put out those fires but we are always looking for ways to keep the next disaster away...

 

Our services are billed to fit our customers needs. Sometimes those needs are greater than others. But as a guideline the table below helps determine what your needs might fall under.

Name of service Billing Increments
Residential Incidental per issue
Corporate- Phone Support \ Onsite Hourly By the hour 30 minutes
Corporate Contract Contractual 5-10% off
The heart of KTS and the beliefs...

Service Blueprint

The only constant in Information Technology (IT) is change.  Rapid changes in IT require companies to devote resources to non-core business functions.  Outsourcing IT to a specialized provider allows your company to focus on your core business.  Sourcing IT from TeamKTS assures you of enterprise level expertise that scales with your business.

Focus

The focus is on how to save our clients money everyday.  By listening to their needs and their problems.  We look at the situation, and develop practical solutions.  Whether high-tech or low-tech, the common factor among all solutions is a concrete measurable return on investment for the client.  Business is not based on what can be sold to you, but what can be done to improve the situation.  You can trust KTS to know technology, to know you, and to have your interests as priority one. Without this emphasis on service, there would be nothing to distinguish this business from the others like it in the area. Making sure you have the best service possible at an affordable rate represents our dedication to your home or office. 

KTS is a remote or on-site Computer Management, Network Administration, Web Management and Technical Support (help desk) for home and business. Including Document Scanning to Biometric Security.  The focus is on what you actually need to efficiently improve service levels, increase quality and cut costs, which has been proven by supporting other Fortune 500 contract service providers. We do this by being efficient, practical and dependable. Our veteran experience and knowledge helps you avoid IT pitfalls.

We deal with these areas of IT Consulting...

arrowNetwork Management
arrowPC Support & Upgrades
arrowPC and Network devices
arrowOS Support & Patches
arrowInternet Connectivity
arrowPoint of sales
arrowATM


arrowWeb Solutions
arrowProject Management
arrowTraining
arrowWiring and cabling
arrowVirus \ Spyware solutions
arrowVOIP
arrowKiosk


arrowEmail
arrowRemote Services
arrowData Support
arrowApplication Support
arrowRollouts
arrowPeripherals


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