What we do... |
KTS has the troubleshooting skills you need, while keeping productivity at its best in those trouble times. We respond quickly to keep your network and machines running smoothly. We not only put out those fires but we are always looking for ways to keep the next disaster away...
- E-mail
- Internet connectivity
- Data Backup & Recovery
- Virus & Spyware Removal, Protection & Recovery
- Application service packs, upgrades, patches and fixes
- PC and Server service packs, upgrades, patches and fixes
- Network configuration
- Server and workstation rollouts
- PC and Network upgrades
- Pro-active maintenance - maintain and monitor the network
- Re-active maintenance - Troubleshoot IT issues on an issue-by-issue basis
- Network performance measures
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Our Service Design

The only constant in Information
Technology (IT) is change. Rapid changes in IT require companies
to devote resources to non-core business functions. Outsourcing
IT to a specialized provider allows your company to focus on your core
business. Sourcing IT from TeamKTS assures you of enterprise
level expertise that scales with your business.
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Our Focus
We focus on how we can save our clients
money everyday. We listen to their needs and their problems. We
look at their situation, and develop practical solutions. Whether high-tech or low-tech, the common factor among all our solutions is a concrete
measurable return on investment for our clients. Our business is not based on what we can sell you, but
what we can do to improve your situation. You can trust us to know
technology, to know you, and to have your interests as priority one. Without
this emphasis on service, there would be nothing to distinguish our business
from the others like it in the area. Making sure you have the
best service possible at an affordable rate represents our dedication to
your home or office.
KTS is a remote or on-site Computer Management, Network Administration, Web Management and Technical Support (help desk) for home and business. We do everything from Document Scanning to Biometric Security.
We focus on what you actually need to efficiently improve service levels, increase quality and cut costs, which has been proven by supporting other Fortune 500 contract service providers. We do this by being efficient, practical and dependable. Our veteran experience and knowledge helps you avoid IT pitfalls.
We deal with these areas...
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| Name of service |
Billing |
Increments |
| Residential |
Incidental |
per issue |
| Corporate- Phone Support \ Onsite Hourly |
By the hour |
30 minutes |
| Corporate Contract |
Contractual |
5-10% off |
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No one likes to put out fires...but you
don't always have much time or choice. Resolving issues on a network
or pc can account for as much as 90% of a network administrators job. Technology
reliability is crucial to the success of a business. If systems are
down, then so is the company...
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